We can deliver items anywhere in Mainland UK
Delivery of goods is made once full payment is made through our online shop.
Delivery will be made by either Royal Mail or Courier, depending on the size of your order, and should be with you within 7 working days. Please note that, in order to improve safe delivery of your order, we almost always despatch on Mondays and Thursdays only.
Delivery can only be made to full geographical addresses only.
PLEASE DO COMPLETE DELIVERY INSTRUCTIONS SUCH AS A SAFE PLACE TO LEAVE YOUR PARCEL IF YOU ARE OUT.
Delivery will usually be between the hours of 8am and 6pm. If using a tracking service, you may be able to receive notification of a delivery time.
The delivery date will be agreed and confirmed with you and a signed receipt will usually be required. If a delivery cannot be made, a card will be left with a contact number for you to collect the goods or request another delivery time. Delivery by courier will normally be re-attempted up to two further occasions only.
When placing your order, you may request special arrangements (for example, to leave with a neighbour or in a secure location of your choice) which we will follow, at your risk.
The goods will not be held by the local courier for longer than five days, after which, they will be returned to us to await your further instructions. You will be charged the couriers return carriage rates and later re-dispatch costs.
Please always provide a street name to help locate your address. This is particularly important in more remote areas.
Please note that weights are the weight of your bottles plus packaging.
For parcels sent to a UK and Channel Islands address up to 2kg (2 x 250ml plus 2 x 100ml or 6 x 100ml bottles): £5.50. These are sent by Royal Mail/Parcel Force.
For parcels sent to a UK address over 2kg: £7.00. These are sent by our couriers so you need to be home to take delivery or supply details of a safe place to leave your order.
Small orders (up to 2kg) will usually be despatched within 24 hours (subject to stock). Orders above 2kg are despatched on Mondays and Thursdays by next day delivery. To ensure your order arrives safely, we avoid deliveries on Saturdays or over the weekend. Whenever possible, please supply details of a safe place to leave your parcel if you may be out. Please contact us by phone for any special delivery requests.
If your order is a gift, please let us know so we will not include the invoice with the shipment and can include a note or gift card on your behalf.
Shipping costs to non UK addresses are as follows:
Channel Islands over 2kg: £25.
EU countries, up to 10kg: £20. Non EU European countries, up to 10kg: £30.
USA and Canada up to 4.5kg: £30. USA and Canada between 4.5kg and 6.5kg: £35.
If you need to contact us for any reason please
or telephone +44 (0) 1608 646445
or write to 37 Park Road, CHIPPING NORTON, OX7 5PA, UK